Do you work directly with insurance companies?
Basement Flood Cleanup: Do You Work Directly With Insurance Companies?
Yes, we do.
At Total Home Water Restoration, we don’t just show up with equipment—we show up with experience. And that includes working directly with insurance companies on your behalf.
What does that mean for you?
It means:
You don’t have to figure out what forms to fill out.
You don’t need to play phone tag with adjusters.
You won’t be stuck gathering paperwork while your basement sits wet.
We know what documentation and photos your insurance provider needs. We’ve handled this process for years. We’ll submit everything that’s required, communicate with the adjuster, and push your claim forward—fast.
Why does that matter?
Because time matters. The longer your basement stays wet, the worse the damage gets. And if you’re stuck chasing your insurance while water keeps spreading, you lose valuable time—and money.
We take that pressure off your plate so you can focus on getting your home back to normal.
What You Can Expect from Us
When you call after a flood, we’ll:
Show up fast (we’re based right here in Grove City).
Document everything—water levels, affected materials, visible damage.
Take moisture readings to find hidden water.
Remove water, dry the area, and prevent mold.
Handle the insurance communication from start to finish.
This isn’t just about cleanup—it’s about full recovery.
Common Questions We Get
Q: Do I need to get my insurance’s approval before you start work?
A: No. If you have water damage, time is critical. We’ll do emergency mitigation right away, and we’ll explain your policy coverage so you understand what’s typically reimbursed.
Q: What if my claim gets denied?
A: We document everything with your claim in mind. If an insurance denial happens, we help you understand why—and what options you have.
Q: Can you help with repairs after cleanup?
A: Absolutely. We’re licensed general contractors in Ohio. We handle everything from drywall and flooring to electrical and remodeling if needed.
Call Total Home Water Restoration
When your basement floods, you need more than a mop—you need a team that knows the drill. Call us now at 380-246-1837 and let us take care of the mess and the paperwork.
From disaster to done right. We fix it like it’s our own home.
