Privacy & Data Handling Policy

Effective Date: July 2, 2025
Business Name: Total Home Water Restoration
Business Address: 4141 Hoover Rd, Grove City, OH 43123
Phone: 380-246-1837

1. Information We Collect

When you visit our website, we may collect:

Personal Information: Name, email, phone number, and any details you voluntarily submit through our contact forms or service requests.

Technical Information: IP address, browser type, device information, and pages visited (collected automatically through cookies or analytics tools).

We do not knowingly collect information from anyone under 18.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests

Provide estimates or schedule services

Improve website performance and user experience

Send occasional updates or promotions (only with your consent)

We do not sell or rent your personal information to third parties.

3. How We Protect Your Information

We take reasonable steps to protect your information, including:

Secure website encryption (SSL)

Limited access to submitted information within our team

Routine monitoring for security vulnerabilities

However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.

4. Use of Cookies

Our website may use cookies to:

Improve site functionality

Analyze traffic through tools like Google Analytics

You can disable cookies through your browser settings at any time.

5. Third-Party Links

Our website may include links to social media pages or external resources. We are not responsible for the privacy practices of other sites.

6. Your Rights

You can request:

To see the personal information we have about you

To correct inaccurate information

To have your information deleted from our system

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

If you have questions about how we handle your information, please contact:

Total Home Water Restoration
4141 Hoover Rd, Grove City, OH 43123
Phone: 380-246-1837